Boston University Sargent College of Health & Rehabilitation Sciences
Center for Psychiatric Rehabilitation

Boston University Sargent College of Health & Rehabilitation Sciences
Center for Psychiatric Rehabilitation

EEOC Enforcement Guidance on the ADA and Psychiatric and Mental Health Conditions

In 1997, the Equal Employment Opportunity Commission (EEOC) released a policy guidance concerning application of the Americans with Disabilities Act to individuals with psychiatric disabilities. The comprehensive document answers some of the most common questions about psychiatric disabilities and the ADA. 

It discusses how to determine whether a condition is covered under ADA, disclosure of a disability, requesting reasonable accommodations, examples of reasonable accommodations, when an employer can discipline a worker for misconduct resulting from a disability, direct threat, and professional licensing. 

A guidance is an addition to the EEOC compliance manual and is used by the agency’s investigators in determining whether a complainant’s ADA rights have been violated. Although guidance issued by the EEOC are not regulations, they inform courts about the official position of the agency responsible for ADA enforcement in the employment area. 

Several of the EEOC positions are especially important to consumers and advocates: 

  • The guidance expands the list of major life activities to include those relevant to psychiatric disability. An employee wishing to establish that he or she has a covered disability must show substantial limitation of a major life activity. The guidance includes such activities as “thinking, concentrating, interacting with others, caring for oneself, speaking, performing manual tasks, or working. Sleeping is also a major life activity…” This expansion should enable people with psychiatric disabilities to get past the first hurdle under the ADA: whether the employee has a covered disability. 
  • The EEOC reiterates its position that the corrective effects of medication should not be considered when deciding whether an impairment substantially limits a major life activity. This is very important to individuals with psychiatric or mental health conditions who take medications that alleviate their symptoms—despite taking medications, they may still be entitled to an accommodation. 
  • The agency affirms that “episodic conditions may constitute substantially limiting impairments if they are substantially limiting when active or have a high likelihood of recurrence in substantially limiting forms.” The guidance mentions examples of psychiatric and mental health conditions that may be episodic. Accordingly, even if a disability is not currently active, an employee who needs an accommodation to continue controlling symptoms can be covered by the ADA. 
  • The guidance again notes that an employer cannot ask a job applicant whether he or she has a disability or needs a reasonable accommodation. This is a particularly useful protection for people with disabilities that are not visible. 
  • The Commission clarifies that an employer requesting information from an employee seeking an accommodation may only ask for information that is necessary to verify the existence of a disability and the need for accommodation. This provision means an employee or applicant may refuse broad employer requests, such as for a list of medications taken or information about mental health treatment. However, employees should be aware that the guidance allows the employer to insist that the employee see a professional of the employer’s choice if the initial information given the employer is insufficient to prove that the employee has a disability and needs an accommodation.
  • The EEOC also takes the position that an employee can use plain English to request an accommodation and need not use the specific terms “accommodation” and “.” This should make it easier for employees who are not familiar with the legal terms. 
  • The guidance gives several examples of potential accommodations, including modifications to work schedules or policies, physical changes to the workplace, adjusting supervisory methods, providing a job coach, and reassignment to a different position. The guidance also makes clear that medication monitoring is not a reasonable accommodation, so employees cannot be forced to take medication under the employer’s directive. 

The full text of the guidance is available on the EEOC’s web site at or from the Commission’s publication distribution center (1-800-669-3362). Contact The Bazelon Center for Mental Health Law at for recent case examples of the ADA and psychiatric disability and other information. 


Note: The information contained in these pages is for educational purposes only, and is not legal advice. Individuals should contact the appropriate legal resources for specific legal advice regarding their particular situations.