Boston University Sargent College of Health & Rehabilitation Sciences
Center for Psychiatric Rehabilitation

Boston University Sargent College of Health & Rehabilitation Sciences
Center for Psychiatric Rehabilitation

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MSER w/ Dr. Ana Carolina Florence (Jan. 29th, 2026) – Impact of the COVID-19 Pandemic on Individual Placement and Support Services for Young Adults

January 20, 2026

The Center for Psychiatric Rehabilitation is pleased to present “Making Sense of Employment Research”, a webinar series designed to discuss a recent published research study, in a clear and relevant way, even for those who know little or nothing about research. Join Us: January 29th, 2026 - 1:00pm EST Presentation: "Impact of the COVID-19 Pandemic on Individual Placement and Support Services for Young Adults" with Dr. Ana Carolina Florence Individual placement and support (IPS) is an evidence-based model designed to help individuals with mental health conditions secure and maintain competitive employment. Young adults are a particularly vulnerable group in need of these services. The COVID-19 pandemic led many public institutions to curtail face-to-contacts, which affected IPS service delivery. This webinar describes a qualitative descriptive analysis of interviews with IPS team leaders across five states. Two major themes were created from 29 interviews with 30 participants: adaptations and challenges. Adaptations centered on transitioning to virtual communication and remote IPS delivery. Challenges included reduced referral rates and difficulties in building rapport and maintaining engagement. Despite these challenges, the need for adaptation spurred innovation, fostering positive changes, some of which may become permanent in the future, showcasing the resilience and creativity of IPS programs. Dr. Ana Carolina Florence is a mental health services researcher specializing in implementing and evaluating the Individual Placement and Support (IPS) model. Her work examines how evidence-based supported employment can improve competitive integrated work outcomes and overall well-being for diverse populations.

This event has passed. View the recording in our archives.

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